Pistachio charges a fixed price per user. If you sign up online, you will be charged monthly for the number of users you have synced in the platform. There are options for setting a maximum number of licenses allowed, so you can protect against accidentally adding more users than you intended to.

If you’re interested in a one-year contract, we can offer tailored pricing that suits organizations of all sizes. Get an custom estimate by sending us a message.

For both Pistachio products, you’ll get the full experience during the trial. The free trial begins as soon as you connect your Microsoft Entra ID to Pistachio. You can add as many, or as few, users as you like, and the product is identical to the paid version once the trial ends.

Tips for adding users during your trial:

- Presence: Add your entire organization. End users won’t know they’re part of a trial.

- Practice: Start with a smaller pilot group and let them know they’re participating (users will receive training content from Pistachio during the trial). You can expand to your whole organization later, but keep in mind that anyone in the synced Entra group could receive training content from Pistachio.

Yes, support is included. At Pistachio, we are committed to providing comprehensive support to our clients meaning you’ll have a dedicated support team ready to assist you every step of the way.